WhatsApp Business API · UAE
WhatsApp Sales & Support for UAE Businesses
Launch team inbox, broadcasts, chatbot flows, and ecommerce automations on WhatsApp — built for Arabic + English customer conversations.
"Hi, I'd like to know more about your offer."
Assigned to Sales · 2s ago
Trust
Trusted by leading businesses across the UAE and the region
Global and regional brands use the WATI platform to run their WhatsApp Business conversations.
Brands shown are users of the WATI platform. C2SMS is an official WATI Affiliate Partner and Meta Business Partner.
WATI is trusted by thousands of businesses worldwide, including regional and global brands across retail, ecommerce, healthcare, finance, and services.
C2SMS helps businesses start with WATI using affiliate onboarding links, localized landing pages, and WhatsApp Business Platform guidance.
Use cases
Built for how United Arab Emirates businesses really sell
Real estate
Follow up with property leads from Dubai, Abu Dhabi and Sharjah on WhatsApp — qualify, share listings and book viewings.
Ecommerce & COD
Confirm cash-on-delivery orders, reduce RTO and send dispatch updates to UAE shoppers automatically.
Clinics & wellness
Send appointment reminders, intake forms and post-visit follow-ups in Arabic or English.
Travel & tourism
Handle holiday and visa enquiries 24/7 with chatbot flows that hand off to a human when ready.
Automotive
Book test drives, service appointments and send insurance/registration reminders on WhatsApp.
Education & services
Qualify enrolment leads, share brochures and answer FAQs without growing the team.
حل واتساب للأعمال في الإمارات
ابدأ المحادثات، المتابعة، الرسائل الترويجية، وروبوتات واتساب مع دعم كامل للعربية والإنجليزية. مناسب للتجارة الإلكترونية، العقارات، العيادات، والسياحة.
What you get
Everything you need to run WhatsApp like a real channel
From the first ad click to a repeat order — one platform for sales, support and automation.
Team Inbox
Let your sales and support agents reply to customers from one shared WhatsApp number — in English or Arabic.
Broadcast Campaigns
Send approved promotional and transactional templates to opted-in audiences across the Emirates.
Chatbot & Flows
Automate FAQs, lead qualification and bookings with no-code WhatsApp flows.
Ecommerce Automations
Recover abandoned carts, confirm COD orders and send delivery updates to UAE shoppers.
Click-to-WhatsApp Ads
Capture leads from Meta Click-to-WhatsApp ads straight into your inbox and CRM.
Analytics & Reporting
Track agent performance, broadcast delivery and conversion in real time.
One WhatsApp number, your whole UAE team
Assign chats, leave internal notes and resolve faster — perfect for retail, real estate, clinics and service businesses across the Emirates.
- Approved templates & opt-in flows
- Verified business profile
- Real-time delivery analytics
Broadcasts that actually convert
Send approved templates to thousands of opted-in customers. Schedule, segment and measure clicks and replies — in Arabic and English.
- Approved templates & opt-in flows
- Verified business profile
- Real-time delivery analytics
Automations for UAE ecommerce
From Shopify to WooCommerce — recover carts, confirm cash-on-delivery and send tracking updates automatically.
- Approved templates & opt-in flows
- Verified business profile
- Real-time delivery analytics
Integrations
Connect your CRM, store and automation stack
No developer required — plug Zoho, Shopify, HubSpot, Google Sheets and more into your WhatsApp workflow.
Integrations
Connect WhatsApp with your business stack
Pre-built integrations with your CRM, ecommerce, ads and payment tools — no developer required.
Awards & Reviews
Recognized by users and software review platforms
A trusted platform, reviewed and recommended by thousands of users worldwide.
G2
Easiest Setup
Spring 2025
G2
Easiest To Use
Spring 2025
G2
Regional Leader
Spring 2025
G2
Leader
Spring 2025
G2
Verified reviews
Trustpilot
Verified reviews
Shopify
Verified reviews
Capterra
Verified reviews
Product Hunt
Verified reviews
Awards and reviews reflect the WATI platform. C2SMS is an official WATI Affiliate Partner.
Frequently asked questions
Ready to win more UAE customers on WhatsApp?
Start your WATI free trial today and bring your UAE team, customers and orders into one inbox.
Used by retail, real estate, clinics, travel and D2C brands across the UAE.